Support

Patois for iPhone, iPad and Mac

Setting up on iPhone or iPad

• Open Settings › Apps › Safari › Extensions and turn on Patois.
• Allow it for open.spotify.com and music.apple.com.
• To convert a link from any app, long-press it and choose Share › Patois.

Setting up on Mac

• Open the Patois app once, then enable the extension in Safari › Settings › Extensions.
• Grant it access to open.spotify.com and music.apple.com.

Common questions

Spotify links open in the Spotify app instead of Safari

iOS sends links straight to the app that owns them. Long-press the link and choose Open in Safari once; from then on Safari handles them and the extension can do its job. To undo this, long-press a Spotify link and tap the Open in Spotify banner at the top of the page.

It says the song can't be found

Not every track exists on both services, and some are listed under different titles or artists. Patois would rather tell you it found nothing than send you to the wrong song — so if a match isn't confident enough, it stops. Regional catalogue differences are the most common cause.

Playlists don't convert

That's expected. Playlists are collections that exist only inside one service; there is no equivalent link on the other one. Songs, albums and artists all convert.

Podcasts don't convert

Also expected. Spotify podcast episodes and shows have no Apple Music equivalent — podcasts live in Apple Podcasts, which is a separate catalogue.

Nothing happens when I use the share sheet

Make sure the Patois app is installed and has been opened at least once, and that you are sharing a link from Spotify or Apple Music rather than a screenshot or plain text description.

Reporting a bad match

If a link converted to the wrong song, email the original link and what it should have matched. Those reports are what improve the matching.

Privacy

Patois has no accounts, no analytics and no tracking. The privacy policy explains exactly what is sent when you convert a link.